My friend and I went to Key West for a 3-day vacation. We chose the Best Western for the reviews on cleanliness and the price compared to others. What we got was SO much more !!! We do not have a SINGLE complaint about our stay. Our room was spacious, CLEAN and well-stocked. (including some plates and silverware in the microwave) The beds were comfortable, and it was quiet. Pool towels and lounge chairs were provided for use at the beautiful pool, and the motel was a 3-block walk to the beach at the southernmost point of Key West. Breakfast was provided each morning and was surprisingly well-equipped with several choices. The staff was without question helpful, pleasant, and actually made you feel like a true guest. If we were to ever visit again, this is the place we would stay. Thank you, Best Western, for a great stay !!!

Stayed at the Best Western Hibiscus in Key West, a bit pricey, but a decent value for January when comparing to some other places in the area. Convenient location to several beaches on the south side of the island and also in easy walking distance to a number of small restaurants and a small grocery store. A bit further from all the places on Duval St., but because of that this location is a bit quieter. The outdoor pool was a nice feature to have - clean, but water is a bit on the cool side. The breakfast, which was included in our stay, was basic but OK and saved us some time one of the days. There are also penty of chairs and tables around the pool. Front desk attendant, Will, is very helpful in answering our few questions. We also rented an electric 'golf car' elsewhere and that proved to be a great choice as it saved alot of time and walking miles for our short two day stay! We would stay here again, no problem.

We registered for the Key West Runfest January 15 to 18 for a variety of events. Luckily, by chance after watching reviews, we we're able to book a room at Best Western Hibiscus. The location is ideal for everything. Our room was a 2 Queen Pool View with breakfast. The breakfast is delicious with many options.The pool is great. I'm a lap swimmer and it's doable to get in some short distance pool swimming.

We had a great stay! Location was fantastic, just a couple of blocks from Duval Street, South beach, and great eateries. The rooms were spacious, our 7 kids enjoyed the pool area and being close to each other’s rooms. We had our wedding in key west, in total 8 rooms booked. We booked the queen suite for our room, it was nice to have a sitting area. Everyone had positive reviews of the rooms and overall stay. Will, the hotel manager, made sure we were all taken care of, super friendly, and even had scooters delivered to the hotel for our large group at a great rate. Thank you Will and staff for a great stay!

At first my stay was just fine and everyone seemed welcoming. However, the day I checked out I left my ring in the bathroom of my room. I did not realize until later and called as soon as possible. It was stated that the ring hadn’t been turned in and the supervisor stated that he would call me later that evening or the following morning. I never received a call and decided to stop by in person as I was still in town. The supervisor stated that the ring hadn’t been found. There’s no way that my ring shouldn’t have been found since it was left on the bathroom counter. While in the lobby, the supervisor for housekeeping walked in and the front desk supervisor asked him again in front of me. The housekeeping supervisor said no, that they didn’t find my ring and brushed the situation off. I asked if I could file a complaint, and it was stated that I could file a police report in which I did. I also asked if I could speak with a GM, but I was brushed off again. Yes, my mistake for leaving my ring behind but it should have been turned in the same day. In the beginning it seemed as if they cared. However, I feel like they were trying to appease me, and now it’s not a big deal to them. My ring is not worth much, but is extremely sentimental. I feel like I should call around to the pawn shops at this point. If you want a decent location, stay here. If you want any of your lost belongings to be potentially stolen from you, avoid at all costs. I feel like the honesty and integrity are now lacking. My experience when from being positive to disappointing all within 2 hours.

Great place to relax, rest, and enjoy! Blocks away from anything you want to do. Clean! Clean! and more Clean! Exceptionally clean. Wonderful and friendly staff. We LOVED our stay. Especially the the two sink & mirror set-up. Hubby could have his sink all he wanted. True vacation :) This is in the heart of where you'd like to be if ease of access is what you were hoping for. Super close to the airport.

Reasonably priced location to stay close to the Duval Street area. We stayed 3 days and enjoyed the generous sized room. The pool is perfect to swim in everyday after walking all day. The breakfast is typical continental breakfast. Super clean and spa like. However, the painting in our room needed help. I almost took it down to rework it because it nagged my conscious for some reason (pictured below) like it was missing something. No matter. But the bed was terrific. The towels were super soft. I loved our wooden Key West themed blinds! The landscaping was beautiful. I even dreamed of living there full time. Even tried to apply for jobs there. Alas, no handyman nor cleaning jobs available with a room for pay. Sigh.

We stayed at Hibiscus (on a whim) 4 years ago. Had such a pleasant experience that we came back the next year... we are now on year 4 of trusting their service and they never disappoint! Check in is a breeze, staff is so kind and helpful. Rooms are very spacious and clean!! Comfortable beds and above average AC! Fresh warm breakfasts and good coffee. We love it here. We'll be back next year!!

We only stayed one night but wish we could have stayed longer. Talk about an old feel motel that gives the vibe that Ricky Ricardo is going to be playing the bongos by the pool. It was super clean and beautiful. Great rates. Would stay here again for sure.

We really enjoyed our stay at this hotel! The lady at the front desk was very friendly and nice. The room was spacious and very clean, with a microwave and a fridge. Great location, away from the noise. Free breakfast and plenty of free parking. The pool was excellent. We’ll definitely come back!