Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Beach umbrellas
  • Conference space
  • Porter/bellhop
  • Tours/ticket assistance
  • Beach sun loungers
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • Hair salon
  • Concierge services
  • Beach towels
  • Multilingual staff

Food and drink

  • Beach bar
  • Poolside bar
  • Health club
  • Breakfast available (surcharge)
  • Snack bar/deli
  • Wedding services

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Steam room
  • Outdoor pool
  • Outdoor pool (surcharge)
  • On private beach

Business services

  • Business center
  • Meeting rooms

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

In-Room Amenities

Food and drink

  • Refrigerator

Services

  • Daily housekeeping

Features

  • Individually furnished
  • Individually decorated
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Shower only
  • Wheelchair accessible

Media and electronics

  • Phone
  • Ceiling fan
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Bedding and linens

  • Linens provided
  • Premium bedding

Reviews

Pier House Resort & Spa

3,359 Reviews #25 of 58 hotels in Key West

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2208
  • Very Good
    664
  • Average
    235
  • Poor
    119
  • Terrible
    134

Recent Reviews

janicet989 wrote a review on October 07, 2024 New Jersey
Trip Type: Family

Very cute and lush

This is a very cute property with lush gardens encompassing the resort. Nice and intimate with the bar, restaurant and beach nestled together. Location is awesome. My only complaint is that I found...
stock78910 wrote a review on September 30, 2024 Atlanta, Georgia
Trip Type:

Disappointing Pier House

We arrived on 09/16/2024 at the Pier House Resort in Key West excited and looking forward to our five (5) night stay. We had visited Key West many times over the years, but never stayed at a hotel...
jodib587 wrote a review on September 29, 2024 Tega Cay, South Carolina
Trip Type: Family

Relaxing and convenient

Lovely property. Convenient location. Wonderful restaurant and amazing beach area. We had a fabulous two bedroom suite which was ideal for me and my sister who were traveling with our dad. I...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.