Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Beach umbrellas
  • Conference space
  • Porter/bellhop
  • Tours/ticket assistance
  • Beach sun loungers
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • Hair salon
  • Concierge services
  • Beach towels
  • Multilingual staff

Food and drink

  • Beach bar
  • Poolside bar
  • Health club
  • Breakfast available (surcharge)
  • Snack bar/deli
  • Wedding services

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Steam room
  • Outdoor pool
  • Outdoor pool (surcharge)
  • On private beach

Business services

  • Business center
  • Meeting rooms

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

In-Room Amenities

Food and drink

  • Refrigerator

Services

  • Daily housekeeping

Features

  • Individually furnished
  • Individually decorated
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Shower only
  • Wheelchair accessible

Media and electronics

  • Phone
  • Ceiling fan
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Bedding and linens

  • Linens provided
  • Premium bedding

Reviews

Pier House Resort & Spa

3,368 Reviews #24 of 59 hotels in Key West

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2216
  • Very Good
    664
  • Average
    235
  • Poor
    119
  • Terrible
    134

Recent Reviews

Heather K wrote a review on December 01, 2024
Trip Type:

Amazing family experience!

Staff and service were wonderful! Everyone was friendly and helpful! Loved the location and amenities of the resort. The Thanksgiving dinner at one duval was excellent…so thankful to dine on the...
welovethecaribbean2 wrote a review on November 27, 2024 Waverly, Ohio
Trip Type:

Location is the best!

This was my second stay at The Pier House and I would highly recommend it. I stayed there in an oceanfront king with a beautiful view of the harbor and a nice balcony to watch the traffic in and out...
Juliann m wrote a review on November 27, 2024
Trip Type:

I had a great experience staying here everything was great.

This hotel was extremely nice. The views were beautiful. The staff was so nice and the rooms were super clean. I would definitely stay here again. I had a wonderful vacation staying here. I would...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.