Long weekend get away. Will start by saying the hotel is very nice and has a "Great Gatsby" feel but the overall service sucks. We checked in the early evening and basically were in the room to sleep. In the morning, we noted there was sand in the room everywhere - floors, table, sink. This was pointed out to housekeeping as well as the fact that the sink was not draining and they said it would be addressed immediately. When we returned at 4:45, the room had still not been made up. We advised the front desk. When we returned from dinner the bed was made but that was about it. Sand still noted in a number of places. This morning, I went for breakfast and had the buffet ($39). I ordered a plate shortly after sitting down and after a half hour was still waiting on it. I was able to flag down the long-absent waitress who was shocked that it had not been delivered by the runner. After another 15 minutes, it arrived.

Beautiful historic hotel, and surprisingly large beach for Key West! Our room was spacious and had plenty of hot water. Loved that there was a one pool for families and kids and a separate, quieter adults-only pool. Monroe and Christian in particular took excellent care of us. We definitely will be coming back here!

????? Our stay at Casa Marina Key West was more than wonderful! The service was excellent from beginning to end. Every staff member we interacted with was polite, friendly, helpful, and made us feel very welcome. The hotel overall was in great condition, very clean and well maintained. The pool areas were also clean and beautiful. We especially loved that they have separate pools—one for families and children and another for adults, which makes it perfect for everyone. The restaurant at the hotel was also very good, with delicious food and a great atmosphere. Overall, we had a fantastic experience and really enjoyed our stay. We would definitely stay here again and highly recommend it!

I had an excellent experience at Casa Marina. Staff was incredibly kind and professional. The facilities are lovely. Rooms, pools, restaurants felt clean. It’s clear they are constantly keeping up with maintenance. I want to shout out Roger who said good morning to us every day at breakfast even though he only served us once. Thank you for a great stay. We’ll be back!

Great Experience Thanks to Farida and the Team – Excellent Hospitality with a Thought on Resort Fees I would like to thank Farida at the reception for her outstanding service. From the moment you arrive, she welcomes guests with a warm smile, kindness, and professionalism that truly make you feel valued and at home. She was incredibly helpful throughout my stay, and her positive attitude left a very good impression on me. Overall, I had a pleasant experience at Casa Marina Key West and appreciated the beautiful property and the service provided by the staff. There is, however, one point I would respectfully like to mention. Considering the already high room rates, I found the resort fee to be quite expensive. While I understand that such fees help cover additional amenities and services, I believe the current amount may feel excessive for some guests when combined with the cost of accommodation. I hope the hotel will consider reviewing its pricing structure in the future to ensure that guests continue to feel they receive excellent value for their stay. Thank you once again to Farida and the entire team for your hospitality.

We, a family of 5 with kids aged 19, 21 and 23, stayed in a lofted suite for 5 nights. We loved the resort grounds, especially the pools and the beach. The resort was beautiful, clean, and spacious. Service was great and staff were friendly, though the food/drink prices were steep. Our room was compact for 5 adults but it was clean and functional. Location was great... just 10 min walk to the southern end of Duvall Street. We would highly recommend, and we would definitely return.

Casa Marina is beautiful. The beach is stunning, the views are breathtaking and the room we stayed in was so nice. We had an ocean front with a balcony and it was so peaceful, quiet and relaxing. The room was very spacious, clean and modern. Room service came each day and provided fresh linens and we never had to call for anything. The breakfast was good, the food at the pool restaurant was good, and service everywhere was very good. I also loved the store at the resort, they had very cute stuff. All the staff I encountered were very nice. Only thing this place is missing is robes to wear in the room! I will definitely be back!

It is a lovely place on the water. We scheduled our reservation later in the evening to get a sumset view. I had the squid ink pasta and my wife had the Lobster ravioli. I think the lobster ravioli was better. We tried all three deserts. My favorite was the lava cake. The other two were a little sweet for my taste. The lava cake did take longer becuse they bake it when you order it. The singer at night was great. The staff sang the Stevie Wonder version of happy birthday. That was great. Very high end pricing but worth rhe stop for the views and food.

My parents and I just returned from a fantastic weekend at Casa Marina and it was such a special trip. The location is wonderful and made it easy to explore Key West, and we also loved spending time at the beach and around the property. We had several great interactions with the team during our stay. Natalia in the coffee shop was cheerful and efficient each morning, and Cassie the concierge shared helpful suggestions that made getting around town very easy. Down on the beach, Christian and Lizbeth were attentive and always happy to assist. Lea at the beach restaurant was warm and lovely throughout our meals. Ronald at the front desk truly stood out and made a real effort to ensure everything about our stay went smoothly. We also had two excellent bartenders during the trip, Gabe and another gentleman from Moldova in the lobby bar who was wonderful to chat with. It was a relaxing and memorable weekend with my parents and we are already looking forward to coming back.

We had a fantastic weekend stay at Casa Marina and genuinely wished we could have stayed longer. From the moment we arrived, the team made us feel incredibly welcome and well looked after. Ronald at the front desk was an absolute star and went above and beyond to ensure everything about our stay was seamless. His attention to detail and willingness to help made a real impression and set the tone for the rest of the visit. Christian and Lizbeth on the beach were wonderfully attentive and always nearby when we needed anything. Lea, our server at the beach restaurant, was warm, engaging, and made dinner feel easy and relaxed. Each morning Natalia in the coffee shop greeted us with such cheerful efficiency that it quickly became part of our daily routine. Cassie at the concierge desk provided excellent recommendations and thoughtful advice that helped us make the most of our time in Key West. I also had the chance to meet Thom, the General Manager, who was incredibly affable and took the time to speak with us. He made us feel truly welcome, which says a great deal about the culture of the hotel. I feel terrible that I cannot remember the name of our lobby bartender. He was from Moldova and was such a pleasure to chat with in the evenings. We also really enjoyed Gabe behind the bar, who was excellent. Our room was beautifully maintained, and every housekeeper we passed in the hall greeted us with a smile and a friendly hello. The food was superb everywhere we dined, and the location made it easy to wander into town and explore Key West. I travelled with my girlfriend and her parents, and it proved to be the perfect setting for a relaxed family getaway. We are already looking forward to returning. Thank you to the entire Casa Marina team for such a memorable escape!